Residents

Support Articles for Residents using the Homebase Resident App

Blake Miller avatar RaeAnn Handshy avatar
34 articles in this collection
Written by Blake Miller and RaeAnn Handshy
ACCESS

How do I use the Homebase iOS Widget?

This article explains how to install and use the iOS Widget for the fastest way to lock and unlock your door.
RaeAnn Handshy avatar
Written by RaeAnn Handshy
Updated over a week ago

How to activate your key fob.

This article explains how to activate your key fob for unit or amenity space doors.
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Written by RaeAnn Handshy
Updated over a week ago

How do I unlock building access doors?

This article explains how to unlock the main building access doors using your Homebase app.
RaeAnn Handshy avatar
Written by RaeAnn Handshy
Updated over a week ago

How do I know my lock information is private?

This article explains what information is private to residents and what information is available to property managers.
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Written by RaeAnn Handshy
Updated over a week ago

How can I troubleshoot my Homebase Resident App Access?

This article outlines the troubleshooting steps to take if your app and lock are not communicating.
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Written by RaeAnn Handshy
Updated over a week ago

How do I unlock my apartment door with the Homebase App?

This article explains how to unlock your Schlage Smart Lock using the Homebase app.
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Written by RaeAnn Handshy
Updated over a week ago

How do I view my lock activity log?

This article explains how to view the activity log for your lock.
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Written by RaeAnn Handshy
Updated over a week ago

How do I use my new smart lock?

This article explains how to lock and unlock your smart lock with your fob.
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Written by RaeAnn Handshy
Updated over a week ago

What do I do if I lose my key fob?

This article explains what to do if you lose your key fob.
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Written by RaeAnn Handshy
Updated over a week ago

How do I see who has locked or unlocked my door?

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Written by Blake Miller
Updated over a week ago