Homebase

Contacte la Ayuda Técnica de Homebase para cualquier pregunta relacionada con esta aplicación

¿Cómo contacto la Ayuda Técnica de Homebase?

Este artículo explica cómo cerrar y abrir su cerradura inteligente con su llave.

¿Cómo usar mi nueva cerradura inteligente?

Este artículo explica cómo abrir su cerradura inteligente Schlage usando la aplicación Homebase.

¿Cómo abro la puerta de mi apartamento con la aplicación Homebase?

Phillip Wolff

Erdin Schultz-Bever

Lindsey Riley

Support Articles for Residents using the Homebase Resident App

Residents

This article explains how to activate your key fob for unit or amenity space doors.

Activating Key Fob

Learn how to update key access in the resident and manager app.

How to Update Key Access

Learn about Walmart+ InHome services and how to sign up through Homebase.

How to get started with Walmart+ InHome

Get the most out of Homebase by understanding your lock.

1.0 lock features

2.0 lock features

This article explains what information is private to residents and what information is available to property managers.

Lock Information Privacy

Learn how to use the widget to unlock your door from your home screen

How to Add the Lock Widget to Your Phone

This article explains what to do if you lose your key fob.

What If I Lose My Key Fob?

Learn how to use your Shared Key to access a community.

How to Use a Shared Key

ACCESS

Using your smart watch is the quickest way to navigate your community's digital access.

How to unlock doors with your smart watch

Learn more about what you can do in the resident app

Homebase Resident app overview

Homebase Resident App

This article explains how to set up your bank or credit card so you can make payments.

How to Add a Payment Method in Homebase

This article explains how to set-up autopay for your rent.

How to Set Up Autopay

Raul Recalde

Payments

This article explains how to reset your Homebase password from within the app

How to Reset Your Password in Homebase

This video is for residents who want to learn more about account sharing and account safety.

Managing Devices and Passwords on Homebase

Password

How to Change Batteries on your Lock

An overview of important information for maintenance staff of communities with Homebase

Maintenance staff training guide

Maintenance mobile apps

Updating firmware for Schlage Smart Locks at your property

How to Update Firmware for Schlage Smart Locks

This article explains how to perform lock maintenance

How to Perform Lock Maintenance

This is an overview of onboarding new smart lights currently supported by Homebase

Onboarding Smart Lights

Maintenance

This article explains how to change your WiFi plan through Homebase.

How do I manage my Homebase WiFi plan?

This article explains what to do if your WiFi isn't working correctly.

Basic Wifi Troubleshooting

WiFi

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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