Residents

Support Articles for Residents using the Homebase Resident App

RaeAnn Handshy avatar L Phillip Wolff avatar +2
23 articles in this collection
Written by RaeAnn Handshy, Lindsey Riley, Phillip Wolff and 2 others
ACCESS

1.0 lock features

Get the most out of Homebase by understanding your lock.
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Written by Lindsey Riley
Updated over a week ago

2.0 lock features

Get the most out of Homebase by understanding your lock.
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Written by Lindsey Riley
Updated over a week ago

How to Update Key Access

Learn how to update key access in the resident and manager app.
Raul Recalde avatar
Written by Raul Recalde
Updated over a week ago

Activating Key Fob

This article explains how to activate your key fob for unit or amenity space doors.
RaeAnn Handshy avatar
Written by RaeAnn Handshy
Updated over a week ago

How to get started with Walmart+ InHome

Learn about Walmart+ InHome services and how to sign up through Homebase.
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Written by Lindsey Riley
Updated over a week ago

Lock Information Privacy

This article explains what information is private to residents and what information is available to property managers.
RaeAnn Handshy avatar
Written by RaeAnn Handshy
Updated over a week ago

How to View Lock Activity Log

This article explains how to view the activity log for your lock.
RaeAnn Handshy avatar
Written by RaeAnn Handshy
Updated over a week ago

How to Use My Smart Lock

This article explains how to lock and unlock your smart lock with your fob.
RaeAnn Handshy avatar
Written by RaeAnn Handshy
Updated over a week ago

How to Add the Lock Widget to Your Phone

Learn how to use the widget to unlock your door from your home screen
Erdin Schultz-Bever avatar
Written by Erdin Schultz-Bever
Updated over a week ago

What If I Lose My Key Fob?

This article explains what to do if you lose your key fob.
RaeAnn Handshy avatar
Written by RaeAnn Handshy
Updated over a week ago