Residents

Support Articles for Residents using the Homebase Resident App

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17 articles in this collection
Written by RaeAnn Handshy, Lindsey Riley, Phillip Wolff and 2 others

¿Cómo contacto la Ayuda Técnica de Homebase?

Contacte la Ayuda Técnica de Homebase para cualquier pregunta relacionada con esta aplicación

Written by Phillip Wolff
Updated over a week ago

¿Cómo usar mi nueva cerradura inteligente?

Este artículo explica cómo cerrar y abrir su cerradura inteligente con su llave.

Written by Phillip Wolff
Updated over a week ago

¿Cómo abro la puerta de mi apartamento con la aplicación Homebase?

Este artículo explica cómo abrir su cerradura inteligente Schlage usando la aplicación Homebase.

Written by Phillip Wolff
Updated over a week ago

ACCESS

1.0 lock features

Get the most out of Homebase by understanding your lock.

Written by Lindsey Riley
Updated over a week ago

2.0 lock features

Get the most out of Homebase by understanding your lock.

Written by Lindsey Riley
Updated over a week ago

How to Update Key Access

Learn how to update key access in the resident and manager app.

Written by Raul Recalde
Updated over a week ago

Activating Key Fob

This article explains how to activate your key fob for unit or amenity space doors.

Written by RaeAnn Handshy
Updated over a week ago

How to get started with Walmart+ InHome

Learn about Walmart+ InHome services and how to sign up through Homebase.

Written by Lindsey Riley
Updated over a week ago

Lock Information Privacy

This article explains what information is private to residents and what information is available to property managers.

Written by RaeAnn Handshy
Updated over a week ago

How to Add the Lock Widget to Your Phone

Learn how to use the widget to unlock your door from your home screen

Written by Erdin Schultz-Bever
Updated over a week ago

Homebase Resident App

How to unlock doors with your smart watch

Using your smart watch is the quickest way to navigate your community's digital access.

Written by Lindsey Riley
Updated over a week ago

Payments

How to Add a Payment Method in Homebase

This article explains how to set up your bank or credit card so you can make payments.

Written by Phillip Wolff
Updated over a week ago

How to Set Up Autopay

This article explains how to set-up autopay for your rent.

Written by Raul Recalde
Updated over a week ago

Password

How to Reset Your Password in Homebase

This article explains how to reset your Homebase password from within the app

Written by Phillip Wolff
Updated over a week ago

Maintenance

How to Change Batteries on your Lock

Written by Raul Recalde
Updated over a week ago

WiFi

How do I manage my Homebase WiFi plan?

This article explains how to change your WiFi plan through Homebase.

Written by Phillip Wolff
Updated over a week ago

Basic Wifi Troubleshooting

This article explains what to do if your WiFi isn't working correctly.

Written by Phillip Wolff
Updated over a week ago