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Residents
Support Articles for Residents using the Homebase Resident App
20 articles in this collection
Written by
RaeAnn Handshy,
Raul Recalde,
and
Erdin Schultz-Bever
¿Cómo contacto la Ayuda Técnica de Homebase?
Contacte la Ayuda Técnica de Homebase para cualquier pregunta relacionada con esta aplicación
Written by
RaeAnn Handshy
Updated over a week ago
¿Cómo usar mi nueva cerradura inteligente?
Este artículo explica cómo cerrar y abrir su cerradura inteligente con su llave.
Written by
RaeAnn Handshy
Updated over a week ago
¿Cómo abro la puerta de mi apartamento con la aplicación Homebase?
Este artículo explica cómo abrir su cerradura inteligente Schlage usando la aplicación Homebase.
Written by
RaeAnn Handshy
Updated over a week ago
Lakeview Crossing - Spanish Resident Information
Written by
RaeAnn Handshy
Updated over a week ago
ACCESS
How to Update Key Access
Learn how to update key access in the resident and manager app.
Written by
Raul Recalde
Updated over a week ago
Activating Key Fob
This article explains how to activate your key fob for unit or amenity space doors.
Written by
RaeAnn Handshy
Updated over a week ago
Lock Information Privacy
This article explains what information is private to residents and what information is available to property managers.
Written by
RaeAnn Handshy
Updated over a week ago
How to View Lock Activity Log
This article explains how to view the activity log for your lock.
Written by
RaeAnn Handshy
Updated over a week ago
How to Use My Smart Lock
This article explains how to lock and unlock your smart lock with your fob.
Written by
RaeAnn Handshy
Updated over a week ago
How to Add the Lock Widget to Your Phone
Learn how to use the widget to unlock your door from your home screen
Written by
Erdin Schultz-Bever
Updated over a week ago
What If I Lose My Key Fob?
This article explains what to do if you lose your key fob.
Written by
RaeAnn Handshy
Updated over a week ago
Payments
Add Payment Method
This article explains how to set up your bank or credit card so you can make payments.
Written by
RaeAnn Handshy
Updated over a week ago
How to Set Up Autopay
This article explains how to set-up autopay for your rent.
Written by
RaeAnn Handshy
Updated over a week ago
Password
How to Reset Password
This article explains how to reset your Homebase password from within the app
Written by
RaeAnn Handshy
Updated over a week ago
Contacting Support
How to Find My Community Resources
This article explains how to find your community's resources like phone number, FAQ's etc if it has been made added by property management
Written by
RaeAnn Handshy
Updated over a week ago
Devices
Honeywell Smart Thermostat Schedule
This article explains how to set a schedule on your Honeywell thermostat.
Written by
RaeAnn Handshy
Updated over a week ago
How to Customize Light Switch Names in the Homebase App
This article explains how to create custom names for the light switches in your apartment.
Written by
RaeAnn Handshy
Updated over a week ago
WiFi
How do I manage my Homebase WiFi plan?
This article explains how to change your WiFi plan through Homebase.
Written by
RaeAnn Handshy
Updated over a week ago
What Wifi Plan is Right for Me?
This article describes the WiFi speeds and capabilities.
Written by
RaeAnn Handshy
Updated over a week ago
Basic Wifi Troubleshooting
This article explains what to do if your Wifi isn't working correctly.
Written by
RaeAnn Handshy
Updated over a week ago