Residents

¿Cómo contacto la Ayuda Técnica de Homebase?

Contacte la Ayuda Técnica de Homebase para cualquier pregunta relacionada con esta aplicación

Written by RaeAnn Handshy
Updated over a week ago

¿Cómo usar mi nueva cerradura inteligente?

Este artículo explica cómo cerrar y abrir su cerradura inteligente con su llave.

Written by RaeAnn Handshy
Updated over a week ago

¿Cómo abro la puerta de mi apartamento con la aplicación Homebase?

Este artículo explica cómo abrir su cerradura inteligente Schlage usando la aplicación Homebase.

Written by RaeAnn Handshy
Updated over a week ago

Lakeview Crossing - Spanish Resident Information

Written by RaeAnn Handshy
Updated over a week ago

How to Use Homebase iOS Widget

This article explains how to install and use the iOS Widget for the fastest way to lock and unlock your door.

Written by RaeAnn Handshy
Updated this week

Activating Key Fob

This article explains how to activate your key fob for unit or amenity space doors.

Written by RaeAnn Handshy
Updated this week

How to Unlock Building Doors

This article explains how to unlock the main building access doors using your Homebase app.

Written by RaeAnn Handshy
Updated this week

Lock Information Privacy

This article explains what information is private to residents and what information is available to property managers.

Written by RaeAnn Handshy
Updated this week

How to Troubleshoot Homebase Resident App Access

This article outlines the troubleshooting steps to take if your app and lock are not communicating.

Written by RaeAnn Handshy
Updated this week

How to Unlock Apartment Door with Homebase App

This article explains how to unlock your Schlage Smart Lock using the Homebase app.

Written by RaeAnn Handshy
Updated this week

How to View Lock Activity Log

This article explains how to view the activity log for your lock.

Written by RaeAnn Handshy
Updated this week

How to Use My Smart Lock

This article explains how to lock and unlock your smart lock with your fob.

Written by RaeAnn Handshy
Updated this week

What If I Lose My Key Fob?

This article explains what to do if you lose your key fob.

Written by RaeAnn Handshy
Updated this week

How to Log in to Homebase the First Time

This article explains how to log onto the Homebase App for the first time upon receiving an invite email

Written by RaeAnn Handshy
Updated this week

How to Clear Cache for Android Apps

This will detail how to clear the cache for an android app. This is useful in force closing the Homebase Resident app when necessary

Written by RaeAnn Handshy
Updated this week

Logging Out of Homebase Resident App

This article explains how to log out of the Resident App.

Written by RaeAnn Handshy
Updated this week

Add Payment Method

This article explains how to set up your bank or credit card so you can make payments.

Written by RaeAnn Handshy
Updated over a week ago

Making a Payment

This article explains how to make a Wifi or Rent payment in the Homebase App.

Written by RaeAnn Handshy
Updated over a week ago

How do I enter the microdeposits to verify my bank account?

This article explains the process for entering microdeposits to verify you bank account.

Written by RaeAnn Handshy
Updated over a week ago

How to Set Up Autopay

This article explains how to set-up autopay for your rent.

Written by RaeAnn Handshy
Updated this week

How to Reset Password

This article explains how to reset your Homebase password from within the app

Written by RaeAnn Handshy
Updated this week

How to Contact Homebase Support

This article explains how to contact Homebase for support with any Homebase product or service for residents

Written by RaeAnn Handshy
Updated this week

How to Find My Community Resources

This article explains how to find your community's resources like phone number, FAQ's etc if it has been made added by property management

Written by RaeAnn Handshy
Updated this week

Honeywell Smart Thermostat Schedule

This article explains how to set a schedule on your Honeywell thermostat.

Written by RaeAnn Handshy
Updated over a week ago

How to Customize Light Switch Names in the Homebase App

This article explains how to create custom names for the light switches in your apartment.

Written by RaeAnn Handshy
Updated this week

How to Control Smart Home Devices

This article explains how to use the Resident App to control the smart home devices installed in your apartment.

Written by RaeAnn Handshy
Updated this week

909 Walnut Wifi

Everything you need to know about Wifi at 909 Walnut

Written by RaeAnn Handshy
Updated over a week ago

How do I manage my Homebase WiFi plan?

This article explains how to change your WiFi plan through Homebase.

Written by RaeAnn Handshy
Updated over a week ago

What Wifi Plan is Right for Me?

This article describes the WiFi speeds and capabilities.

Written by RaeAnn Handshy
Updated over a week ago

Basic Wifi Troubleshooting

This article explains what to do if your Wifi isn't working correctly.

Written by RaeAnn Handshy
Updated over a week ago