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Lock Information Privacy
Lock Information Privacy

This article explains what information is private to residents and what information is available to property managers.

Phillip Wolff avatar
Written by Phillip Wolff
Updated over a week ago

To protect resident privacy the Activity Log in the Homebase Resident App is only visible to residents in that unit. 

Residents get a notification when staff enters their apartment. Residents can also see staff attempts to engage the lock in the Activity Log. 

Staff can never see resident activity in Homebase. Staff can only see staff activity. 

Key Fob activity cannot be tracked and therefore cannot be displayed in any logs. 

Let us know if you have any questions. 

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