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Contacte la Ayuda Técnica de Homebase para cualquier pregunta relacionada con esta aplicación

¿Cómo contacto la Ayuda Técnica de Homebase?

Este artículo explica cómo cerrar y abrir su cerradura inteligente con su llave.

¿Cómo usar mi nueva cerradura inteligente?

Este artículo explica cómo abrir su cerradura inteligente Schlage usando la aplicación Homebase.

¿Cómo abro la puerta de mi apartamento con la aplicación Homebase?

Deleting Your Resident Account

Homebase Resident App Features

Resident - Payment Setup

Resident - Homebase Resident Guest Access

Resident - Lockout Troubleshooting

Raul Recalde

Support

Customer Experience

Support Articles for Residents using the Homebase Resident App

Resident

How Staff Can Activate a Key Fob

Learn about Walmart+ InHome services and how to sign up through Homebase.

How to get started with Walmart+ InHome

Get the most out of Homebase by understanding your lock.

1.0 lock features

2.0 lock features

Lock Information Privacy

How to Add the Lock Widget to Your Phone

What If I Lose My Key Fob?

How to Use a Visitor Access Key

How to Lock & Unlock Your Door with Homebase

ACCESS

Using your smart watch is the quickest way to navigate your community's digital access.

How to unlock doors with your smart watch

Homebase Resident app overview

Enabling Bluetooth for the Homebase app

Homebase Resident App

How to Add a Payment Method in the Homebase Resident App

How to Set up Monthly Autopay for Residents

How to download your individual WiFi bill

Payments

How to Reset Your Password in Homebase

Securing Your Homebase Account: Managing Devices and Passwords for Residents

Password

This article will instruct maintenance, property staff, and residents on how to quickly swap batteries in your Schlage smart locks

How to Change Batteries in Your Smart Lock

An overview of important information for maintenance staff of communities with Homebase

Maintenance staff training guide

Maintenance mobile apps

Updating firmware for Schlage Smart Locks at your property

How to Update Firmware for Schlage Smart Locks

This article explains how to perform lock maintenance

How to Perform Lock Maintenance

This is an overview of onboarding new smart lights currently supported by Homebase

Onboarding Smart Lights

Jared Krause

Maintenance

How residents can manage WiFi in the Homebase app

Which WiFi Plan is Right for Me?

Basic Wifi Troubleshooting

Learn how to change your WiFi package to "No Internet" as well as adjust your Monthly Autopay settings.

How to Cancel Your WiFi

WiFi

Find answers and get help from Intercom Support and Community Experts

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