Press play to watch a quick video or continue to our step-by-step guide below!
Step one: Log into your Homebase resident app and select the three-dot more menu.
Step two: Tap on the Guest keys section under My Access.
Step three: Tap New guest key at the bottom of the screen.
Step four: Enter a Key Name for the type of visitor you will have.
Step five: Then enter when you'd like the Access Start and Access End dates/times to be. Tap Next.
Note: Your property determines the maximum amount of time a visitor can be granted access on site.
Step six: Toggle on the Shareable Spaces you'd like your guest to have access to. Then tap Finish.
Step seven: Tap Share key to send the access code to your visitor for their upcoming stay. This can be shared via email or text.
To delete a Guest key, select the guest key and choose End Access. Tap Yes, end this key now to remove the key.
For additional assistance, scan our QR code!
