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Deleting Your Resident Account

Customer Experience avatar
Written by Customer Experience
Updated over a week ago

**CAUTION**

Deleting your account will mean the following:

  • Immediate deletion of your Homebase account.

  • You will be logged out of your app.

  • Your personal identifying information will be removed from the Homebase system.

  • Revoked mobile access to all doors and spaces.

  • Immediate cancellation of your community WiFi subscription (if your community offers WiFi)


To continue to delete your resident account

  1. Log in to the Homebase Resident app

  2. Click the three-dot menu on the bottom of the screen

  3. Select Account

  4. Click Request to Delete Account

After requesting to delete your account, here is what that will mean for you:

  • Immediate deletion of your Homebase account.

  • You will be logged out of your app.

  • Your personal identifying information will be removed from the Homebase system.

  • Revoked mobile access to all doors and spaces.

  • Immediate cancellation of your community WiFi subscription (if your community offers WiFi)

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