Residents

Support Articles for Residents using the Homebase Resident App

Blake Miller avatar Bob Specht avatar RaeAnn Handshy avatar
33 articles in this collection
Written by Blake Miller, Bob Specht, and RaeAnn Handshy

How can I troubleshoot my Homebase Resident App Access?

This article outlines the troubleshooting steps to take if your app and lock are not communicating.
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Written by RaeAnn Handshy
Updated over a week ago

How do I find information about my apartment community?

This article explains how to find contact information for your property.
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Written by RaeAnn Handshy
Updated over a week ago

How do I clear the cache for the Android App?

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Written by RaeAnn Handshy
Updated over a week ago

How do I know my lock information is private?

This article explains what information is private to residents and what information is available to property managers.
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Written by RaeAnn Handshy
Updated over a week ago

How do I view my lock activity log?

This article explains how to view the activity log for your lock.
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Written by RaeAnn Handshy
Updated over a week ago

¿Cómo contacto la Ayuda Técnica de Homebase?

Contacte la Ayuda Técnica de Homebase para cualquier pregunta relacionada con esta aplicación
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Written by RaeAnn Handshy
Updated over a week ago

¿Cómo usar mi nueva cerradura inteligente?

Este artículo explica cómo cerrar y abrir su cerradura inteligente con su llave.
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Written by RaeAnn Handshy
Updated over a week ago

¿Cómo abro la puerta de mi apartamento con la aplicación Homebase?

Este artículo explica cómo abrir su cerradura inteligente Schlage usando la aplicación Homebase.
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Written by RaeAnn Handshy
Updated over a week ago

Lakeview Crossing - Spanish Resident Information

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Written by RaeAnn Handshy
Updated over a week ago

How do I activate my fobs?

This article explains how to activate your fobs with your lock.
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Written by RaeAnn Handshy
Updated over a week ago

How do I use my new smart lock?

This article explains how to lock and unlock your smart lock with your fob.
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Written by RaeAnn Handshy
Updated over a week ago

How do I set up a schedule on my Honeywell Smart Thermostat?

This article explains how to set a schedule on your Honeywell thermostat.
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Written by RaeAnn Handshy
Updated over a week ago

How do I customize light switch names in the Homebase App?

This article explains how to create custom names for the light switches in your apartment.
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Written by RaeAnn Handshy
Updated over a week ago

How do I log onto the Homebase App for the first time?

This article explains how to log onto the Homebase App for the first time.
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Written by RaeAnn Handshy
Updated over a week ago

How do I unlock building access doors?

This article explains how to unlock the main building access doors using your Homebase app.
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Written by RaeAnn Handshy
Updated over a week ago

How do I unlock my apartment door with the Homebase App?

This article explains how to unlock your Schlage Smart Lock using the Homebase app.
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Written by RaeAnn Handshy
Updated over a week ago

What do I do if I lose my key fob?

This article explains what to do if you lose your key fob.
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Written by RaeAnn Handshy
Updated over a week ago

How do I set up autopay?

This article explains how to set-up autopay for your rent.
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Written by RaeAnn Handshy
Updated over a week ago