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Property Staff
Property Staff
Support Articles for anyone using the Homebase Manager App
By Phillip and 3 others
4 authors
30 articles
How to Replace a Faulty Lock
Smart Thermostat Basics for Residents & Staff
FAQ for Property Managers: How Homebase Handles Resident Lockouts
How to Create a New Resident Stay
Leviton Light Switches: Troubleshooting + Overview
Key Scanner (MT20W) Setup and Use
Access Control
How to Update Locks (Update Key Access) for Property Managers
How to Assign and Identify Key Fobs with a Key Scanner
How to Create and Manage Visitor Access
How Property Management & Maintenance Teams Can Track & Maintain Lock Batteries Using Homebase
How to Assign or Remove A Key Fob
Resident Management
Connecting Your Property Management Software
How to Remove a Roommate in Homebase Manager
How to End a Resident Stay
Set Up
How to Connect AppFolio to Homebase
Homebase 101
Frequently asked questions for staff
Smart tech guide for leasing agents
How to Request Staff Member Deletion in Homebase
Homebase & Walmart+ InHome
Rent, Fees, and Payments
Collecting and managing payments
Maintenance
How to Factory Reset a Lock (FDR)
General Maintenance - Community Level
Onboarding Smart Thermostats
Schlage Control with Greenwich Trim Security Enhancement
Building Management
How to Change a User's Access in Homebase Manager
How to Add a Staff Member in Homebase
How to Mark a Key Fob Lost
How to Unassign a Key Fob from a User
Account Settings
How to Add Additional Admin Users to Your Community's Stripe Account
Device Management
Door sensors
