Homebase

This article outlines the process to replace a faulty lock.

How to Replace a Faulty Lock

This article outlines the steps to update firmware for the Schlage Smart Locks at your property.

How to Update Firmware for Schlage Smart Locks.

This article explains how to manage thermostats on your property.

Smart Thermostat Basics

This article explains how Homebase Support handles resident lockouts.

FAQ for Property Managers: How Homebase Handles Resident Lockouts

This article describes how to set up and use the fob scanner to activate fobs after a stay goes live.

How to Use Key Fob Scanner

Learn how to create a stay and add a resident.

How to Create a New Resident Stay

Everything you need to know about Homebase Smart Lighting Solutions.

Leviton Light Switches & Dimmers Overview

Haley Ellerman

Lindsey Riley

Phillip Wolff

Property Managers

Deja entrar a amigos, familiares y DoorDash más fácil.

Cómo crear y administrar Shared Keys

This article explains how to perform lock maintenance

How to Perform Lock Maintenance

Learn how to update key access in the resident and manager app.

How to Update Key Access

Getting your unmarked or available fobs back in rotation is easier than you think.

How to Assign and Identify Key Fobs with a Key Scanner

Learn how to use Homebase Visitor Management to improve security and efficiency in your community.

How to Create and Manage Visitor Access

Letting in friends, family, and DoorDash just got easier.

How to Create and Manage Shared Keys

This article explains when and how to change lock batteries in the Schlage Smart Locks.

How to Manage Lock Batteries with Homebase

This article explains how to assign a key fob or card to a staff member.

How to Assign a Key Fob + Key Fob Overview

Raul Recalde

Access Control

Integrate ButterflyMX, Yardi, or AppFolio Software with Homebase

Connecting Your Property Management Software

How to Remove a Roommate

How to End a Stay

Resident Management

How to Delete a Staff Member in Homebase

Frequently asked questions for staff

Smart tech guide for leasing agents

Homebase 101

Collecting and Managing WiFi payments

Rent, Fees, and Payments

This article explains how to factory reset a lock.

How to Factory Reset a Lock (FDR)

Maintenance

Assigning a Key Fob to a Resident in a Stay

This article will describe how to remove, add, or adjust access for different people.

How to Change Access

How to Add a Staff Member

How to Mark a Key Fob Lost

How to Unassign a Key Fob

Building Management

This will help you add other admins to your Stripe account to help manage funds.