Property Managers

Support Articles for Property Managers

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46 articles in this collection
Written by Blake Miller and RaeAnn Handshy
Access Control

Homebase Access Videos

This article provides links to Homebase videos which explain how Homebase Access works.
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Written by RaeAnn Handshy
Updated this week

How to Perform Lock Maintenance

This article explains how to perform lock maintenance
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Written by RaeAnn Handshy
Updated this week

Schlage Smart Lock Data Sheets & Resources

Resources for Lock Maintenance and Troubleshooting
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Written by RaeAnn Handshy
Updated over a week ago

How to Troubleshoot Schlage Smart Locks.

This article outlines the troubleshooting steps for Schlage Smart Locks and Homebase Access.
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Written by RaeAnn Handshy
Updated this week

How to View Access Permissions for a Lock

This article explains how to view the users that have permission to a lock.
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Written by RaeAnn Handshy
Updated this week

Homebase Lock Installation - What to Expect

An overview of what to expect from a Homebase install.
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Written by RaeAnn Handshy
Updated this week

Access management

This article is an overview of Homebase access management integrations.
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Written by RaeAnn Handshy
Updated over a week ago

Staff Access and Management

This article explains how to manage digital and fob staff access to community and unit doors.
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Written by RaeAnn Handshy
Updated this week

No Tour and Lock Syncing

This article explains how to physically update locks with the most current fob permissions.
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Written by RaeAnn Handshy
Updated this week

Automated Move-ins

This article explains how to assign access to new residents.
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Written by RaeAnn Handshy
Updated this week

Unit turns

This article explains how unit turns are handled with Homebase Access.
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Written by RaeAnn Handshy
Updated over a week ago

Lost Fobs - How to Mark as Lost and Assign New Fob

This article explains how to replace a missing fob.
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Written by RaeAnn Handshy
Updated this week

Resident Access Experience Overview

This article overviews the resident experience with Homebase Access.
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Written by RaeAnn Handshy
Updated this week

Access Security Features

This article overviews the security features of our integration partner hardware and Homebase software.
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Written by RaeAnn Handshy
Updated this week

How Your Property Can Provide One Fob, One App Access

This article explains how to achieve one fob, one app access at your property using Homebase.
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Written by RaeAnn Handshy
Updated this week

How to Manage Lock Batteries

This article explains when and how to change lock batteries in the Schlage Smart Locks.
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Written by RaeAnn Handshy
Updated this week

What is a Brivo OnAir Pass?

This article explains what a Brivo OnAir Pass is and why you need it.
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Written by RaeAnn Handshy
Updated over a week ago

How to Assign Key Fob to Staff Members

This article explains how to assign a key fob or card to a staff member.
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Written by RaeAnn Handshy
Updated this week

How to Sync Unit Lock Using Mobile Manager

This article explains how to sync a unit lock to update fob access and see battery status.
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Written by RaeAnn Handshy
Updated this week

Understanding Battery Statuses

This guide explains the lock statuses for the Schlage Smart Lock.
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Written by RaeAnn Handshy
Updated this week

Mobile Manager Digital Key Access

This article explains how authorized staff can use the Mobile Manager as a digital key for community and unit doors.
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Written by RaeAnn Handshy
Updated this week