Homebase

This article outlines the process to replace a faulty lock.

How to Replace a Faulty Lock

This article explains how to manage thermostats on your property.

Smart Thermostat Basics

This article explains how Homebase Support handles resident lockouts.

FAQ for Property Managers: How Homebase Handles Resident Lockouts

Learn how to create a stay and add a resident.

How to Create a New Resident Stay

Everything you need to know about Homebase Smart Lighting Solutions.

Leviton Light Switches & Dimmers Overview

Key scanner (MT20W) setup and use

Phillip Wolff

Josh Robertson

Lindsey Riley

Property Managers

Learn how to update key access in the resident and manager app.

How to Update Key Access

Getting your unmarked or available fobs back in rotation is easier than you think.

How to Assign and Identify Key Fobs with a Key Scanner

Learn how to use Homebase Visitor Management to improve security and efficiency in your community.

How to Create and Manage Visitor Access

This article explains when and how to change lock batteries in the Schlage Smart Locks.

How to Manage Lock Batteries with Homebase

This article explains how to assign a key fob or card to a staff member.

How to Assign or Remove Key Fob without a Key Scanner

Access Control

Integrate ButterflyMX, Yardi, or AppFolio Software with Homebase

Connecting Your Property Management Software

How to Remove a Roommate

How to End a Stay

Resident Management

Homebase's integration with Appfolio

Haley Ellerman

Set Up

Frequently asked questions for staff

Smart tech guide for leasing agents

How to Delete a Staff Member in Homebase

Homebase has partnered with Walmart+ InHome to offer residents unlimited orders delivered straight to their kitchen

Homebase & Walmart+ InHome

Homebase 101

Collecting and managing payments

Rent, Fees, and Payments

This article explains how to factory reset a lock.

How to Factory Reset a Lock (FDR)

Learn how to maintain a Homebase smart community

General Maintenance - Community Level

This is an overview of onboarding new thermostats currently supported by Homebase

Onboarding Smart Thermostats

Schlage Control with Greenwich Trim Security Enhancement

Maintenance

This article will describe how to remove, add, or adjust access for different people.

How to Change Access

How to Add a Staff Member

This article outlines how to mark key fobs as lost for both staff members and residents to help keep your community more secure

How to Mark a Key Fob Lost

How to Unassign a Key Fob

Building Management

This will help you add other admins to your Stripe account to help manage funds.