What's a Key Scanner (MT20W)?
Install and set up the necessary application
Make sure you received your scanner from the Homebase Implementation Team.
Plug the scanner into your computer's USB port.
Keep the Engage desktop application open in the background at all times you're using the scanner.
If you run into any issues, screenshot the error from the desktop application and send it to your Homebase support team in the app or by emailing support@homebae.ai