App Support

Learn how to update key access in the resident and manager app.

How to Update Locks (Update Key Access) for Property Managers

Getting your unmarked or available fobs back in rotation is easier than you think.

Learn how to use Homebase Visitor Management to improve security and efficiency in your community.

This article explains when and how to change lock batteries in the Schlage Smart Locks.

This article explains how staff members can assign a key fob to staff and residents

Any staff member can manage or remove other staff members’ access without asking Support for help!

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you