App Support

Learn how to update key access in the resident and manager app.

How to Update Locks (Update Key Access) for Property Managers

Getting your unmarked or available fobs back in rotation is easier than you think.

How to Assign and Identify Key Fobs with a Key Scanner

Learn how to use Homebase Visitor Management to improve security and efficiency in your community.

How to Create and Manage Visitor Access

This article explains when and how to change lock batteries in the Schlage Smart Locks.

How Property Management & Maintenance Teams Can Track & Maintain Lock Batteries Using Homebase

This article explains how staff members can assign a key fob to staff and residents

How to Assign or Remove A Key Fob

Any staff member can manage or remove other staff members’ access without asking Support for help!

Staff - Manage/Remove Staff Access to a Community

Jared Krause

Tessa Peshke

Access Control

Find answers and get help from Intercom Support and Community Experts

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