All Collections
Residents
Deleting your account
Deleting your account

In this article, we'll discuss how to quickly delete your resident account.

Haley Ellerman avatar
Written by Haley Ellerman
Updated over a week ago

Are you looking to delete your Homebase resident account?

**CAUTION**

Deleting your account will mean the following:

  • Immediate deletion of your Homebase account.

  • You will be logged out of your app.

  • Your personal identifying information will be removed from the Homebase system.

  • Revoked mobile access to all doors and spaces.

  • Immediate cancellation of your community WiFi subscription (if your community offers WiFi)

To delete your resident account, please log in to the Resident app, click the three dots on the bottom of the screen.

Select "Account"

Click "Request to Delete Account"

**REMINDER** After requesting to delete your account, here is what that will mean for you:

  • Immediate deletion of your Homebase account.

  • You will be logged out of your app.

  • Your personal identifying information will be removed from the Homebase system.

  • Revoked mobile access to all doors and spaces.

  • Immediate cancellation of your community WiFi subscription (if your community offers WiFi)

We are here to help you with any questions, so please don't hesitate to reach out if you need assistance. Thanks for being part of the Homebase community!

If you have done this by accident, it's OK!

Please let your Property Management know and reach out to us immediately through your app!

We got you. πŸ˜‰

Did this answer your question?