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How to Use a Shared Key
How to Use a Shared Key

Learn how to use your Shared Key to access a community.

Written by Lindsey Riley
Updated over a week ago

Welcome to Homebase! If you've made it to this article, it's probably because you've been invited to access a Homebase community using a Shared Key.

This may be a new process for you, but don't worry: it's very simple. If you are on an iOS device, you won't even need to download an app.

Read on to learn how to get started with your Shared Key.

  • Lookout for an email, text, or 6 digit Shared Access code from a property staff member or resident.

  • Received an email? If you’re viewing on mobile, to redeem, simply launch the Homebase Visitor App (no account required for iOS!) from the link provided in the email you receive.

  • After you enter the 6-digit code, you will be automatically logged in.

  • You’ll see a pop-up outlining the access times and usage for your Shared Key. Enter your name to get started.

  • After you input your name, you will see a list of all the doors you have access to with your Shared Key. Tap the key icon when you are in Bluetooth range of a listed door to engage the lock and gain access.

  • You can 'Exit' and re-enter your code at any time during your access duration, and your access will automatically expire on your shared key’s end date.

  • NOTE: The property management staff or resident that has shared this key with you has the ability to end your access at any time.

  • Have questions? Reach out to us at We are happy to help.

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