Welcome to Homebase! If you've made it to this article, it's probably because you've been invited to access a Homebase community using a Shared Key.
This may be a new process for you, but don't worry: it's very simple. If you are on an iOS device, you won't even need to download an app.
Read on to learn how to get started with your Shared Key.
Lookout for an email, text, or 6 digit Shared Access code from a property staff member or resident.
Received an email? If you’re viewing on mobile, to redeem, simply launch the Homebase Visitor App (no account required for iOS!) from the link provided in the email you receive.
After you enter the 6-digit code, you will be automatically logged in.
You’ll see a pop-up outlining the access times and usage for your Shared Key. Enter your name to get started.
After you input your name, you will see a list of all the doors you have access to with your Shared Key. Tap the key icon when you are in Bluetooth range of a listed door to engage the lock and gain access.
You can 'Exit' and re-enter your code at any time during your access duration, and your access will automatically expire on your shared key’s end date.
NOTE: The property management staff or resident that has shared this key with you has the ability to end your access at any time.
Have questions? Reach out to us at firstname.lastname@example.org. We are happy to help.