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How to Reset Your Password in Homebase

This article explains how to reset your Homebase password from within the app for both residents and staff

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Written by Tessa Peshke
Updated over a year ago

Quick Tip:

Please use this link to reset your password

How to reset your password in the app:

If you have gotten logged out of the Homebase Resident App and need to reset your password follow these steps:

  1. On the welcome screen, enter your email for your account.

    At the bottom of the sign-in screen select Help with Sign in.

    Select Forgot password.

    The next screen will provide a space for you to enter your email address. Be sure to use the same email address that is associated with your stay (entered by your Property Manager). This will send you a password reset email.


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    When setting your password, make sure you include at least 1 uppercase, 1 lowercase, 1 number, and 1 special character.

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