Resident payments can only be made in the Homebase app.
The following will walk you through how to add a payment method to your Homebase app.
Please note that manually adding your bank account may take up to two business days to verify.
On the More tab (the tab with 3 dots), select Payment Methods
Select Add New Payment Method
Add your bank or a credit card. If your bank is not in the list of banks, you'll need to add your bank manually.
There are two methods to link a bank account. Link Bank is the recommended method.
Option A: Search for your bank
Bank accounts with certain banks can be linked via a Single Sign-On process. Select Search for your bank, find your bank, and tap Login.
This will instantly verify your bank account and let you transact.
Option B: Add bank account manually
Bank accounts not supported for linking can be entered manually. Select Add bank account manually which will lead you to add your account number and routing number and tap Add Account.
IMPORTANT: When adding a bank account manually, you will need to verify your bank account. This is done through micro-deposits made to your bank account. We will send two deposits to your account of less than $0.10. each This process can take up to two days.
Once the micro-deposits have been transferred to your account, you will receive an email from Homebase notifying you that your bank account is ready to be verified.
You will open your bank account to view the micro-deposits from HomBase, LLC. Make note of these values as you will need them to verify your bank account.
Open up the Homebase app, navigate to the funding source that needs to be verified and input the two micro-deposit amounts that you retrieved from your bank account. Once you have entered these, your bank account will be verified and you will be able to use it on the Homebase platform.
To use a Visa, MasterCard, American Express, JCB, Discover, or Diners Club card select Add Card.
Type in your email address, credit card number, expiration, CVC and tap Done.
Let us know if you have any questions.
We're here and happy to help!