To reset your password for the Homebase Resident App, click on the Change Password option under the Account section.

From this screen, enter your current password, new password and verification of the new password then hit Change.

Note: If you forgot your password and are unable to log into the Homebase Resident App, contact your Property Manager or whoever initially invited you to use Homebase and ask them to reset. This may seem like a slight inconvenience but it is actually an added layer of security to keep you and your apartment safe. This way, someone who may be in possession of a resident's phone who should not be, cannot easily request a password reset, change it via reset email message on the same phone and subsequently unlock the door and enter the apartment.

As always, if you have any additional questions or comments, chat us using the chat widget in the bottom right of the browser or email us at

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