Residents can pay rent and additional charges via the Homebase Resident App using a credit card or ACH. Rent payments are deposited to your designated bank account based on the schedule you establish.
Credit card transactions are processed using Stripe and ACH transactions using Dwolla.
Through the Homebase Community Manager you can securely create Stripe and Dwolla accounts for your property.
When your account is launched you will receive an invitation to create a Homebase login. Upon logging in you will see a Set-up Payments option. Select Set-up Payments and follow the prompts to the external Dwolla and Stripe sites to set-up accounts for your business.
Below you will find a checklist of all the information you'll need to set-up your Dwolla and Stripe accounts via your Homebase Dashboard. We recommend you gather all this information ahead of time and have it ready when it's time to set-up your accounts in Homebase.
Here's what you'll need for Dwolla:
Business Representative
First Name
Last Name
Email
Date of Birth
Business Address Cannot be a P.O. Box
City
State
Zip Code
Business Structure
Business Name
Business Phone Number
Business Type (LLC, Partnership, ect)
Industry Classification
Business Classification
Employer Identification Number or EIN
Controller
First Name
Last Name
Title
Country
Personal Address
City
State
Zip Code
Date of Birth
Social Security Number
Beneficial Owners
First Name
Last Name
Country
Personal Address
City
State
Zip Code
Date of Birth
Social Security Number
Please note:
Dwolla verification will take 3 to 5 days.
Once you complete the Dwolla set-up in Homebase expect a 3-5 business day verification period before you will be be able to accept payments via Homebase.
Microdeposit verification may be required.
You may be required to verify your bank account by documenting microdeposits. Dwolla will initiate a series of microdeposits and you will need to verify the amount and date of those deposits in the Homebase Dashboard.
Here's what you'll need for Stripe:
Admin Name
Date of Birth
Address Line 1
Address Line 2
City
State
Zip Code
Company
Employer Identification Number
Social Security Number
Company website: required for set-up
Any resident payments made via credit card will deposit to your Stripe account. Stripe requires a bank account be set-up for payouts.
Please see the relevant FAQ's from Stripe here for instructions on connecting banks accounts and establishing payment schedules.
Let us know if you have any questions.
We're here and happy to help!