Overview:
To move an existing lock into Homebase: 

  1. Remove lock from Engage Managed Site

  2. Install lock on the Homebase Managed Engage Site

  3. Install the lock with the Mobile Manager

What you'll need: 

  1. Screwdriver

  2. Credentials for current Engage Site

  3. Credentials for the Homebase Mobile Manager

Step 1: Remove lock from Engage Managed Site

  1. Unscrew the backplate and remove a battery 

  2. Wait 30 seconds and replace the battery

  3. After 3 beeps engage the lock twice by turning the rod on the back of the lock. 

  4. Log into the current Engage Site and delete the lock by swiping to the left on the lock and selecting the red delete button that appears. 

Step 2: Install lock on the Homebase Managed Engage Site

  1. Use your Homebase credentials to log into the Homebase Mobile Manager. The Mobile Manager is available on iOS and Android.
    Mobile Manager iOS App         Mobile Manager Android App

  2. Select the Maintenance tab at the bottom of the screen and toggle between OPEN and COMPLETE tickets 10 times until the Install Tab appears in the lower right hand corner of the screen. 

  3. Select the Install tab

  4. Tap on the unit you want to install the lock on

  5. Tap on “Add device”

  6. Tap on “Allegion Lock”

  7. On the Setup Engage page note the username and password. 

  8. Open the Engage App and log in with the credentials. 

  9. Select the Homebase Managed Site 

  10. On the Devices tab select the + in the upper right hand corner

  11. Select Control Lock

  12. Select Use Default Settings

  13. Select the lock you want to install. 

  14. Check if the light is blinking on the lock and select Yes in the upper right hand corner of the app to confirm you are connected to the appropriate lock. 

  15. Give the lock a name of "Unit Number, Property Name"

  16. Select Finish 

Step 3: Install the lock with the Mobile Manager

  1. On the Setup Engage page of the Mobile Manager select the blue Scan for Allegion locks button under Step 2. 

  2. Select the lock you just added in the Engage App. 

  3. Name the lock "Unit Number, Property Name" 

  4. Select the Access tab at the bottom of the screen and find the lock. If the lock is not displaying you may need to refresh by closing the app and reopening it. 

  5. Select the lock and use the Engage button to connect to the lock. Turn the deadbolt to lock or unlock the lock when the app says "Lock Engaged - Ready to lock or unlock"

Activating Fobs 

At this point residents and staff who are allowed access to the lock can use their phone as a gateway.  

However, fobs still need to be assigned and transferred to the lock as outlined here: 

Activating fobs for Homebase locks

Let us know if you have any questions. 

We're here and happy to help!

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