When residents are invited to the Homebase App, they have instant access to community doors and their unit door with the Homebase App. Staff gain instant access using the Mobile Manager App.
When assigning fobs in Homebase, properties can
1. Use a no tour reader
2. Visit the lock to sync the updated fob information
For instant access with-out traveling to the unit door, a no tour reader can be used to program and update fob assignments. More information on the no tour process is coming soon.
Please note, new fobs assigned with no tour update access to the lock instantly.
However, removing fob access is not possible using no tour. The fob must be unassigned in Homebase and a staff member must visit and sync the lock to remove fob access.
Until this is done, previous residents will still have access to the lock with their fob.
Visit and sync the lock
Syncing a unit lock with the Mobile Manager is required when:
Assigning a new key card or fob (if no tour is not available)