To inform residents of packages which were delivered to the community on their behalf, in the Unit List, click on the unit which the package should be delivered, then click on the Packages section.

From the Packages section, click on the New Package button.

Fill out the required information about the package and hit Add.

Once added, a notification is sent to the resident via the Homebase Resident App. A subsequent reminder is sent once daily thereafter, until the package has been claimed.

Once the resident has picked up the package, click the Claimed button to remove it from the Packages list.

As always, if you have any additional questions or comments, chat us using the chat widget in the bottom right of the browser or email us at support@homebase.ai.

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