To chat with residents, select a unit from the Unit List, and click the Chats header in the unit details. Click the conversation channel you'd like to send from: Payments, Front Desk, Maintenance or Announcements. When the conversation window loads, type your message in the text box at the bottom of the screen and click Send or press Enter to send the message.

The right blue bubble in the Unit List will notify you of new messages:

If the blue bubble appears, you can tell which conversations have the unread messages once you open the unit details. Under the Chat section, chat channels with unread messages are represented with a blue skittle on the button.

As always, if you have any additional questions or comments, chat us using the chat widget in the bottom right of the browser or email us at support@homebase.ai.

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