Sometimes transactions to or from a bank or credit union can fail. Here are a few reasons why:

● Insufficient funds. There are insufficient funds in the sending bank or credit union account to complete the transaction.
● Frozen account. A bank or credit union account has been frozen.
● Other reasons. A bank or credit union rejects the transaction for some other reason.

If a transaction fails, please contact your bank or credit union to check on the status of your account. Then, either re-initiate the transaction or ask your financial institution why the transaction may not be processed.

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