Homebase Help
Group 65
Go to Homebase
All Collections
Smart Maintenance
Smart Maintenance
Help Articles for Property Maintenance Staff
15 articles in this collection
Written by
RaeAnn Handshy
How to Replace a faulty lock.
This article outlines the process to replace a faulty lock.
Written by
RaeAnn Handshy
Updated over a week ago
What is the Homebase Lock Out Policy?
This article explains how Homebase support handles resident lock-outs.
Written by
RaeAnn Handshy
Updated over a week ago
How to Update Firmware for Schlage Smart Locks.
This article outlines the steps to update firmware for the Schlage Smart Locks at your property.
Written by
RaeAnn Handshy
Updated over a week ago
How do I manage smart thermostats on my property?
This article explains how to manage thermostats on your property.
Written by
RaeAnn Handshy
Updated over a week ago
How do I control smart devices in units?
This article explains how to manage smart devices in units throughout your property.
Written by
RaeAnn Handshy
Updated over a week ago
How do I order extra fobs and locks?
This article explains how to order back-up locks and additional fobs for your property.
Written by
RaeAnn Handshy
Updated over a week ago
How do I know the status of my lock batteries?
This article explains lock battery status.
Written by
RaeAnn Handshy
Updated over a week ago
Activate fobs for Homebase Locks
This article explains how to activate fobs on locks you've moved to Homebase.
Written by
RaeAnn Handshy
Updated over a week ago
Moving a lock to Homebase
This article explains how to move an existing lock into Homebase.
Written by
RaeAnn Handshy
Updated over a week ago
How do I view access logs for my property?
This article explains how to view access activity logs.
Written by
RaeAnn Handshy
Updated over a week ago
How do I keep locks up to date?
This article explains how to keep unit locks up to date.
Written by
RaeAnn Handshy
Updated over a week ago
How do I check battery status for unit locks?
This article explains how to check the battery status for unit locks.
Written by
RaeAnn Handshy
Updated over a week ago
Why do I have to sync a lock to remove fob access?
This article explains how and why lock syncs are required to remove fob access.
Written by
RaeAnn Handshy
Updated over a week ago
How do I unlock unit and community doors with the Mobile Manager?
This article explains how to use the Mobile Manager digital key.
Written by
RaeAnn Handshy
Updated over a week ago
Managing Locks with the Mobile Manager.
This article explains how to manage unit locks with the Mobile Manager.
Written by
RaeAnn Handshy
Updated over a week ago