Smart Maintenance

How to Replace a faulty lock.

This article outlines the process to replace a faulty lock.

Written by RaeAnn Handshy
Updated over a week ago

What is the Homebase Lock Out Policy?

This article explains how Homebase support handles resident lock-outs.

Written by RaeAnn Handshy
Updated over a week ago

How to Update Firmware for Schlage Smart Locks.

This article outlines the steps to update firmware for the Schlage Smart Locks at your property.

Written by RaeAnn Handshy
Updated over a week ago

How do I manage smart thermostats on my property?

This article explains how to manage thermostats on your property.

Written by RaeAnn Handshy
Updated over a week ago

How do I control smart devices in units?

This article explains how to manage smart devices in units throughout your property.

Written by RaeAnn Handshy
Updated over a week ago

How do I order extra fobs and locks?

This article explains how to order back-up locks and additional fobs for your property.

Written by RaeAnn Handshy
Updated over a week ago

How do I know the status of my lock batteries?

This article explains lock battery status.

Written by RaeAnn Handshy
Updated over a week ago

Activate fobs for Homebase Locks

This article explains how to activate fobs on locks you've moved to Homebase.

Written by RaeAnn Handshy
Updated over a week ago

Moving a lock to Homebase

This article explains how to move an existing lock into Homebase.

Written by RaeAnn Handshy
Updated over a week ago

How do I view access logs for my property?

This article explains how to view access activity logs.

Written by RaeAnn Handshy
Updated over a week ago

How do I keep locks up to date?

This article explains how to keep unit locks up to date.

Written by RaeAnn Handshy
Updated over a week ago

How do I check battery status for unit locks?

This article explains how to check the battery status for unit locks.

Written by RaeAnn Handshy
Updated over a week ago

Why do I have to sync a lock to remove fob access?

This article explains how and why lock syncs are required to remove fob access.

Written by RaeAnn Handshy
Updated over a week ago

How do I unlock unit and community doors with the Mobile Manager?

This article explains how to use the Mobile Manager digital key.

Written by RaeAnn Handshy
Updated over a week ago

Managing Locks with the Mobile Manager.

This article explains how to manage unit locks with the Mobile Manager.

Written by RaeAnn Handshy
Updated over a week ago