Syncing a Schlage Smart Lock with the Mobile Manager is required when:
1. Assigning a new key card or fob
2. Un-assigning a key card or fob
3. Checking battery status
ASSIGNING A KEY CARD OR FOB
Assigning key fobs or cards is a two step process.
1. First you must assign the fob or card number to the resident in the Community Manager.
2. Then you must go to the lock and sync it to update the new fob assignment.
Until you sync the lock the newly assigned fobs will not work for that lock.