ASSIGNING KEY CARDS OR FOBS
When you assign a key card or fob to a resident it will provide access to any Brivo Community Locks and to the Schlage Smart Lock on the resident's apartment door.
Step 1: Assign key fobs or card numbers in the Community Manager
Log into the Community Manager and navigate to the unit of the resident you'd like to assign a fob to.
If the resident is new to Homebase see our guide on adding a new resident here. How do I add a new resident to Homebase?
Click on the resident's name
Click on Assign Fob
Select an unassigned fob or card from your stock of extra credentials.
Homebase will provide you with a stock of extra fobs or cards when Homebase is launched at your property.
Enter the 4 or 5 digits associated with the fob or card serial number.
If you are using a fob, this will be the last 4 or 5 digits of the long serial number. If you are using a card, this will be the 5 digits following the *.
Select the number from the dropdown list by clicking on the number with your mouse or keypad and hit Save.
Once you've entered the number you must select the number from the dropdown list by clicking on the number with your mouse or keypad and hit Save.
Please Note: If you do not click on the fob number to select it from the dropdown list it will not save.
Select Save in the upper right hand corner of the entry field.
You will see a success banner at the top of the page to confirm the fob was added.
2. Sync the lock with the Mobile Manager
This step applies to Schlage Smart Locks only.
After assigning a key fob or card to a resident you must go to the Schlage Lock on their apartment door and sync it using the Mobile Manager App. This will update the lock with the new fob assignment information.
To sync the lock open the Mobile Manager and navigate to the Access tab in the lower right.
Select the Lock you need to sync from the list.
If you are near multiple locks, they will show up in the list so it's important to select the correct lock.
Scroll down and select Sync Fob Access
A window will appear to let you know that the app is looking for the lock and then updating the lock.
When the lock has been synced you will see the message Success - Update complete.
Be sure to test the fob you assigned to that lock to ensure it is set-up correctly for the resident.
If the fob does not work. Repeat the process to ensure that you select the correct lock when syncing. If there are multiple locks in range it is possible to accidentally select and sync another lock in the area.
REMOVING (UN-ASSIGNING) KEY CARDS OR FOBS
In the Community Manager select the three blue dots at the top right of the Assigned Key Fob field.
Select Remove Key Fob command that appears to un-assign this fob number from the resident.
After un-assigning a key fob or card to a resident you must go to the lock and sync it using the Mobile Manager App.
This will update the lock with current assignment information. If you do not sync the lock the fob or card you unassigned in Homebase will still have access to that lock.