With the Homebase Resident App residents can pay their rent, control smart devices, chat with the property manager and access and/or purchase WiFi (for properties that are selling WiFi).
In order to give residents access to the Homebase Resident App they must be added to Homebase via a lease with-in a specified unit and invited to download the app.
It is recommended that you have all lease details on-hand before adding a resident.
In the Community Manager navigate to the Building and Unit they will live in.
Select the Create a new lease button.
Enter the Lease Start Date and Lease End Date.
Select the date you'd like to Schedule the Homebase Resident App Invite.
Note: As soon as the resident is invited to download the app they will have access to any locks associated with that building and unit. For security reasons do not invite the resident to download the Homebase Resident App until you are ready for them to occupy the unit.
Select the Next - Add Residents button.
Enter the resident's phone number and hit Search.
Note: You must hit the search button before hitting the Next button.
Enter the Resident Information on the next screen.
If you are using Homebase for access control you will assign the resident a key fob or card.
If there will be multiple residents living in that unit you can add them by entering their phone number. If not, select the Next - Upload Documents button.
On the Documents screen select the Choose File button to upload the lease or relevant documents.
Please note, residents will have access to view the documents uploaded here via the Homebase Resident App.
On the Monthly Charges screen enter the Rent Amount Per Month and any Monthly Charges or Credits.
Select the Next - First Payment button.
On the First Payment screen specify how you would like to structure the resident's first payment.
On the Late Fees screen specify the late fee structure and amount.
Review the lease details and select the Save & Create Lease button to save the resident and lease details.
Let us know if you have any questions.
We're here and happy to help!